How We Partner With You
From the very first conversation, we listen intently to co-create your solution. We are keenly interested in learning more about your current situation and desired future state. To broaden our understanding, we’d love to hear about your team, your leaders, and your business.
Conversations to Define Next Steps
We ask insightful questions for understanding and clarification based on our field work before and after meeting with you. Next, we summarize our understanding of your situation and needs. Together we define our goal and partner in building our relationship.
We create a draft outline and seek your input. Then we design and implement the plan we’ve agreed to. It may include team and/or individual coaching, leadership and/or team development. Based on your needs, we’re happy to train/coach your leaders to continuously develop new leadership skills and talents in your organization.
We strive to collaborate with you and everyone we meet in your organization. Our goal is to provide a safe environment where people feel free to ask the tough questions, and express their concerns and hopes. We create a space that suspends judgment so people can openly share their thoughts, consider ideas they don’t agree with, and confidently give and receive honest feedback. We encourage feedforward: specifically, what someone can do differently in the future to be more effective.
We measure every step of our journey with you. Examples: brief surveys, informal conversations, monthly executive summaries, and an online tool measuring individual and team performance.
Observations and Recommendations
To accelerate your business success, we provide our observations and recommendations throughout the journey and at the end of the engagement. Using our final analysis as a guide, we co-create next steps to sustain the progress you achieved.
"In times of business or professional uncertainty, a clear voice of leadership and insight is a welcome and sometimes crucial path to success. Jan's singular life and business experiences allow her to bring meaningful business value to her clients from the very first conversation."
Mark Eldridge | Global Account Director & GM | The Walt Disney Company at SAP